Terms of Use

The Website provides information about solar power systems, inverters, battery storage, electrical works, maintenance and related services, together with ways to contact us or request a project assessment. Website content is general information. It is not a site-specific engineering assessment, final design, safety certification or binding offer.

Submitting a contact form, requesting a quotation, clicking a telephone link or starting a WhatsApp conversation is an enquiry only. It does not by itself create a contract, reserve equipment, guarantee availability or require either party to proceed.

Any estimate or proposal is subject to confirmation of the project requirements, site conditions, equipment availability, measurements and other relevant information. Unless a written proposal states otherwise, a quotation is not final until we confirm its scope, price, validity period and applicable assumptions in writing.

A service arrangement becomes binding only when the parties accept a written proposal, work order or other agreement that identifies the agreed scope and commercial terms. That document will govern the project if it conflicts with these general Website Terms.

Prices, deposits, payment milestones, taxes, delivery or mobilisation charges, and any applicable late-payment terms will be set out in the relevant written proposal or invoice. Do not treat website text or an informal message as confirmation that a price or payment schedule has been accepted.

For a project assessment or agreed work, you must provide accurate information about the property and intended use, arrange safe and reasonable access, disclose known site hazards or restrictions, and obtain permissions that are your responsibility as property owner or occupier. You must not ask our personnel to work in unsafe or unlawful conditions.

Solar generation, battery performance and backup duration depend on factors such as weather, shading, equipment configuration, battery condition, load profile, installation conditions and user behaviour. Actual performance can differ from illustrative examples or estimates on the Website.

Changes to a project's scope, materials, site conditions or schedule may affect its price and completion date. Any agreed variation should be recorded in writing. Delivery and installation dates are estimates unless the applicable written agreement expressly says they are guaranteed. Cancellation, suspension, refunds and charges will be governed by the accepted proposal or service agreement and applicable law.

Any product, workmanship, installation, maintenance or performance warranty must be expressly stated in the applicable written proposal, manufacturer documentation or service agreement. Manufacturer warranties may be subject to the manufacturer's terms, registration requirements, maintenance conditions and exclusions. Nothing in these Terms removes rights or remedies that cannot lawfully be excluded.

You agree not to:

• Use the Website for unlawful, fraudulent, abusive or misleading activity.
• Submit information or files that you do not have the right to provide, or that contain malicious code.
• Attempt to gain unauthorised access to the Website, its systems, accounts or data.
• Interfere with the Website, overload it, scrape it in a harmful manner or bypass security controls.
• Copy, republish or commercially exploit Website content except as permitted by law or with our written permission.

Unless otherwise stated, the Website's text, branding, graphics, photographs, layout and other materials are owned by or licensed to Zitso Energy. You may view and print pages for personal, non-commercial reference. You may not reproduce or adapt material for commercial use without permission from the relevant rights holder.

The Website may provide links to WhatsApp, email, mapping, hosting, social media or other third-party services. Those services are operated independently and are subject to their own terms, availability and privacy practices. We do not control and are not responsible for third-party services, except to the extent responsibility cannot be excluded by law.

We take reasonable steps to keep Website information useful and the Website available, but we do not promise uninterrupted, error-free or always up-to-date operation. To the extent permitted by applicable law, we are not responsible for loss arising solely from reliance on general Website information without obtaining an appropriate project assessment or written proposal. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or deliberate misconduct.

Our handling of personal information is explained in the Privacy Policy. Please read it before submitting personal information or requesting a service.

We may update these Terms to reflect changes to the Website, our services or applicable requirements. The revised version will be published on this page with a new updated date. Your continued use of the Website after publication means you accept the revised Terms to the extent permitted by applicable law.

These Terms are governed by the laws of the Federal Republic of Nigeria. The parties should first try in good faith to resolve a dispute through direct discussion. If it cannot be resolved, either party may refer it to a court with competent jurisdiction under applicable law.

Questions about these Terms may be sent through our Contact page. Website: https://zitsoenergy.com